The emergence of apps within the rail industry
2020-05-19T16:30:00 2020-05-19T16:30:00 - 2020-05-19T16:50:00
Presentation Passenger Expereince
PT Public Transit PE Passenger Experience
- Assess how the reliability on apps and the world wide web has impacted on mobility habits with transit playing catch up.
- Discuss how companies are using apps to improve passengers mobility and encourage younger generations to use rail.
- Examine the benefits of a connected network with the introduction of apps and ability to send instant updates/information to passengers.